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Frequently asked questions

Question : How do I pay with Paypal or with creditcard?
Answer : Well, it's not an on-line feature, so after you submit your order, we'll e-mail you a link to our payment handler, where you can make an on-line payment..
 
Question : Err - what about Linux?
Answer : There are Linux drivers available, but some tweeking is necesarry to use them so we don't support it yet - but a solution is coming soon. Feel free to mail for further informations.
 
Question : Are the products compatible with Windows-7?
Answer : Yes, they are Windows-7, Vista, Xp and 2000 compatible
 
Question : How do I access the ports?
Answer : The drivers installs the USB232 and USB485 as virtual comports, and then they are available just like other comports in your PC
 
Question : How do I switch the 2 wire, half duplex USB485-STISO between Rx and Tx mode?
Answer : You don't! It's default in Rx mode, and when you write to it, it changes to Tx mode, and automatic switch back to Rx mode after everything is transmitted
 
Question : Should I use termination resistors for the USB485?
Answer : The specification says 120 Ohm in each end, but in most cases it works fine without.
 
Question : Where do I get some basic RS485 information?
Answer : Wikipedia are good for a intro for the beginners, since it's short and precise : Wikipedias RS485 article  Another great site is Lammertbies
 
Question : Which terminal program are the best match for USB232 & USB485?
Answer : Well, any terminal program goes, since it's just to access the comports, so the good old hyperterminal included in the older windows is fine, and more experienced could use Realterm download from sourceforge
 
Question : Which baudrates are supported?
Answer : 300, 600, 1200, 1800, 2400, 4800, 7200, 9600, 14400, 19200, 38400, 57600, 115200, 230400, 460800, 921600 Bps
 
Question : Which Tariff codes for custom and / or Intrastat should be used?
Tariff code : 8471 80 00 00. Country of origin : DK (Denmark).
 
Contact info

Updated - 3 December 2011.